AI & AutomationPlatform build

LeadFlow AI

An AI receptionist and CRM that brings leads, customer conversations, appointments and follow-ups into one workspace.

Explore the build
Discipline
AI & Automation
Build
Platform build
Core stack
React / TypeScript
Write-up
Featured case study

The problem behind the build

Customer enquiries, sales context and scheduling often live in separate tools. A receptionist needs business-specific answers and a clear route to a human when the knowledge base is insufficient.

How the pieces fit together

The implementation connects organization-scoped CRM records to a shared inbox and knowledge-base-driven replies. Calendar, task and workflow screens keep the next action close to the conversation.

Inside the implementation

Business knowledge base and AI-assisted replies with human escalation

Lead pipelines, customer records and organization membership

Conversation threads, appointment scheduling and task workflows

The main building blocks

  1. 01

    Business knowledge

  2. 02

    Conversation layer

  3. 03

    CRM records

  4. 04

    Team workspace

The stack behind this project

ReactTypeScriptHonotRPCDrizzleMySQLOpenAI

Project scope

The repository includes provider integrations for messaging, voice, billing and attachments. Their operation depends on the connected business services.

Planning a similar system?

Tell us what needs to work, who will use it and where the current process gets stuck.